What is Vedik Monk's general return policy?

Returns may be requested within 7 days of delivery only if you receive the wrong product, a product damaged during transit, a manufacturing defect, or a product materially different from what was ordered.

Email care@vedikmonk.com with your order number, issue description and supporting photos or an unboxing video if available.

Eligibility for Return

The product must be unused, unopened, have the original safety seal intact, be in its original packaging and be returned within 7 days.

Vedik Monk may reject returns that do not meet these conditions.

Products Not Eligible for Return

Opened effervescent tubes, opened nutrition sachets, consumed gummies, products with broken seals, products damaged after delivery due to misuse or storage, and items marked non-returnable are not eligible.

Returns due to taste, flavour or change of mind are not accepted.

Damaged, Defective or Incorrect Products

Please notify us preferably within 48 hours of delivery at care@vedikmonk.com with photographs and your order details.

Approved claims may qualify for a replacement or refund, subject to inspection.

Return Pickup

Where possible, we will arrange pickup through our logistics partners.

If pickup is unavailable, you may be requested to courier the product. Approved courier costs may be reimbursed upon submission of a valid receipt.

Payment Methods

We accept Credit Cards, Debit Cards, UPI, Net Banking, Digital Wallets and Cash on Delivery (where available).

Payments are processed by secure PCI-DSS compliant payment providers.

Refund Method

Refunds are generally issued to the original payment method.

For eligible Cash on Delivery orders, refunds may be processed by bank transfer after verification.

Refund Timeline

Replacement Timeline

Approved replacements are generally dispatched within 3–5 business days, subject to stock availability.

Order Cancellation

Orders may be cancelled before dispatch by contacting care@vedikmonk.com .

Once dispatched, cancellation may not be possible. Returned shipments will be processed according to this policy.

Processing Charges

No processing fee is generally charged where the issue is due to Vedik Monk's error.

Fees may apply for customer-requested changes such as flavour or variant changes, where permitted.

International Orders

Vedik Monk currently ships only within India. International return terms will be published if international shipping is introduced.

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